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7039 Taylorsville Rd
Huber Heights, Ohio 45424
937-233-7784
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D&D Computer Design Sales and Service LLC
Our Work
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At D & D we service all types of computers, and we pride ourselves on
delivering top quality work, at a reasonable price. But don't take our
word for it, just ask our customers.
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"Hey Brian This notebook is awwwwwwsome. Thank You for lightning
fast speed-fantastic. Buck's well spent. I got burning cd's down pat. You made
my life a lot easier."
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--Bruce E.
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The following was written by one of our customers in his
data management blog.
D&D Computers One, Best Buy Zero
2009 November 4
by Dan Power
I had a laptop “near death experience” over the past few days. It
actually started on Saturday (which was Halloween). So I guess that makes
this a “Halloween Hard Drive Horror Show”.
First, my Sony Vaio, which I’ve had for two years, got a little wobbly.
Windows Vista wanted to run the dreaded CHKDSK utility. Things went down hill
from there very quickly.
Monday night, I went back to my hotel room after working at my client’s offices
all day, and the laptop refused to boot up at all. I gave it my best “I
am not a techie” try, and realized this was not something I was going to be
able to resolve on my own. No problem, I thought. I bought this
laptop at Best Buy and was smart enough (I thought) to purchase a three-year
extended warranty at the time (for an additional $600).
So yesterday morning, I showed up when the local Best Buy opened their doors,
with my service plan number in hand. After a brief wait, I spoke with a
member of the Geek Squad. He regretted to inform me that neither hard
drive failure or reinstalling Windows Vista were covered by my extended
warranty. But they were kind enough to let me borrow their Yellow Pages.
I got really lucky finding D&D Computers in Huber Heights, Ohio.
Brian Dean, the Chief Tech, told me to come right over. I got there a
little after 11:00 am, and was there until just after 4:00 pm. Brian took
extremely good care of me and my laptop. At my request, he replaced my
failing 150 GB hard drive with a brand new 500 GB drive, bumped my RAM up from
2 GB to 4 GB, and installed Windows 7 on the new drive.
I had to reinstall all of my applications, which took a few hours last night.
But to be back up and running in less than 24 hours, and to have gotten a major
laptop upgrade out of all this, was a great outcome. I even got my old hard
drive installed in a little enclosure so I could hook it up to my laptop using
a USB cable, to access all of my data.
The total cost was $885 ($321 at Staples for the full version of Windows 7
Professional, $500 at D&D Computers for the new hard drive, new RAM and
their labor, and $64 at Best Buy for the USB drive enclosure).
The moral of the story: read the fine print of your extended warranty, let your
fingers do the walking and make sure you’re current on backing up your hard
drive!
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D&D Computer Design Sales and Service LLC --
7039 Taylorsville Rd, Huber Heights, Ohio 45324 -- 937-233-7784
Website by
Butler Information Systems
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